Important Information Regarding Home Banking...
As of Wednesday, October 24 when you log into Home Banking you will be required to update your settings to allow for the added security. Login using your Username and Password. (your username is your old user id or account number and the password is your old pin) First you will be asked to review and update your login information (at this point you will now be required to change your login, YOU CAN NO LONGER USE YOUR ACCOUNT/MEMBER NUMBER AS YOUR USERNAME) and strengthen your password (your password will now require you to have a mix of letters, numbers and symbols). Next you will be asked to provide either an email address or a phone number in order to receive a verification code (this code may be sent via an email, a voice mail or a text) (This code will be sent immediately so make sure you use a phone number that your are currently at as the call/text will come immediately and it's only good for 10 minutes) Once you receive the code enter it, hit confirm and then next step. Finally if the computer you are using is one you use on a regular basis we recommend that you check the box that says "Skip identifying myself this way in the future for this computer" (this will allow you to just enter your login and password). These upgrades are for your protection and will now allow you to reset your password if you forget it without having to call the credit union.
INTERNET EXPLORER (IE) 7 is not compatible with this upgrade so you would have to update your browser to at least IE8. To update now click here http://www.microsoft.com/en-us/download/details.aspx?id=43
If you are experiencing any browser issues, please review the following setting instructions for Safari 6, Firefox 4 and up, IE 8 and 9, Chrome, AOL. Final Note: This process must be repeated on any computer that you use to view home banking so make sure that if you used your office phone to get the code that you log in from your office and go to My Profile (in the top right hand corner) then next to security contacts click update and add a second phone or email or when you try to complete this at home the call will go to your office and you won't recieve the code.
Beat the Time Crunch With touchstone@home Internet Banking
Note: When logging into home banking for the first time, you will first need to change your PIN number (password), next set up your three security questions and save them, and then verify your e-mail address.
With Touchstone's, touchstone @ home, you can transfer funds between Touchstone FCU and other banking establishments. When using Funds Transfer, you will be required to enter your bank name, account number, and routing number. Some banks may require additional verification before set-up is complete. For a quick review of Funds Transfer review the Funds Transfer FAQ's. We also have provided a User's Guide for your review. For Funds Transfer Limits, click here and for sample pricing for Funds Transfer, click here.
How to Get Started
To begin using touchstone@home's Home Banking service, contact Member Services for a personal identification number (PIN). With your PIN and account number, you can access touchstone@home and apply for Bill Payer.
Banking Online is Easier with touchstone @ home
Touchstone FCU has brought home banking to a new level with the launch of the our Home Banking and Bill Payer, touchstone@home. Home Banking with Touchstone FCU is easy and efficient. Pay your bills from one simple-to-use site, open 24/7, 365 days a year! Receive, view, and manage your bills from the same online location. You can also:
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